Contact information

Contact Information

We're here to help.

If you have any questions regarding your order, shipping, products, or general inquiries, please feel free to contact us.

Customer Support

Email: shopurbanwell@gmail.com

Support Hours

Monday – Saturday
9:00 AM – 6:00 PM

We aim to respond to all inquiries within 24–48 business hours.

Order Support

When contacting us regarding an order, please include:

  • Your Order Number

  • Full Name

  • Email Address Used for Purchase

  • Details of Your Inquiry

Our team will do our best to assist you as quickly as possible.

Thank you for choosing Urban Well.